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Privacy Policy

How we collect, use and protect your personal data

At Technology Cooperative (CTVC), we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, store, and protect information about you.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number
  • Communication Data: Messages sent through our contact forms or newsletter
  • Browsing Data: IP address, browser type, pages visited (for anonymous statistical analysis only)
  • Participation Information: Data related to your participation in events, workshops, or initiatives

How We Use Your Information

We use your personal data to:

  • Respond to your messages and information requests
  • Send newsletters and updates about our activities (only with your consent)
  • Manage your participation in events and workshops
  • Improve our services and website
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Consent: For sending newsletters and marketing communications
  • Contract Performance: To manage your participation in our activities
  • Legitimate Interest: To respond to your requests and improve our services
  • Legal Obligation: When required by law

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information only when:

  • We have your explicit consent
  • It is necessary to provide the requested services
  • We are required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restriction: Restrict processing of your data
  • Right to Portability: Receive your data in a structured format
  • Right to Object: Object to the processing of your data
  • Right to Withdraw Consent: Withdraw your consent at any time

Cookies

Our website uses essential cookies to function properly. We do not use tracking or marketing cookies without your consent.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with the revised last update date.

Contact Us

If you have questions about this privacy policy or how we process your data, contact us:

Email: [email protected]
Phone: +351 911 177 666
Address: Avenida de Cabo Verde, Lote 59, 4900-568 Viana do Castelo

Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe that the processing of your personal data violates the GDPR.

Last updated: January 2025

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